Terms of Use

By accessing the Fixkart website or booking a repair with us, you confirm that you accept these terms of use and agree to comply with them. If you do not agree, please do not use our service.

Fixkart provides doorstep repair for mobile phones, laptops, tablets, smartwatches and similar devices within its serviceable areas in Bangalore. Service availability, technician arrival times and repair durations are estimates and may vary with location, demand and the complexity of the issue.

When you book a repair, you agree to provide accurate device details, a correct service address and a working contact number. We will confirm your booking and assign a technician. We may reschedule or decline a booking where a repair cannot be carried out safely or reliably.

Any price shared before inspection is an estimate. The final price is confirmed after the technician inspects the device, and you will be informed of it before any work begins. You pay only after the repair is completed. Prices are inclusive of the parts and labour described in the quote.

Repairs carry a 1-year warranty on parts and workmanship, subject to our Refund Policy. The warranty does not cover later physical or liquid damage, unrelated faults, or issues arising from third-party repairs carried out after our service.

You may cancel or reschedule a booking free of charge any time before the technician begins the repair. Once a repair has started, charges apply for the work done and parts already used.

You agree to be present — or to arrange an authorised adult — at the service address during the visit, to provide safe access for the technician, and to confirm that the device is lawfully yours to repair.

A standard repair does not intentionally access or alter your data, but some repairs require the device to be tested or reset. Fixkart is not responsible for any loss of data — please back up your device before any repair.

To the extent permitted by law, Fixkart's liability for any repair is limited to the value of that repair. We are not liable for indirect or consequential losses, or for pre-existing faults or damage not caused by our technician.

We may update these terms from time to time. The current version will always appear on this page with a revised “last updated” date. Continued use of our service means you accept the updated terms.

These terms are governed by the laws of India, and any disputes are subject to the jurisdiction of the courts of Bangalore, Karnataka.